Accessibility Statement

Our Commitment

Petal Research is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for all visitors and apply relevant accessibility standards.

We believe that all users — regardless of ability, technology, or context — deserve equal access to our products, research information, and services. Accessibility is not an afterthought; it is part of how we build and maintain this website.

Conformance Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities and are published by the World Wide Web Consortium (W3C).

Our website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard, and we are actively working to address those areas.

Measures We Have Taken

Petal Research takes the following measures to ensure accessibility of our website:

• Include accessibility as a requirement when building new features and pages
• Use semantic HTML landmarks (header, main, nav, footer) to aid screen reader navigation
• Provide descriptive alt text for all meaningful images, including product photography
• Maintain sufficient color contrast ratios (minimum 4.5:1 for body text) throughout the site
• Ensure all form fields have associated labels and descriptive placeholder text
• Implement ARIA roles and attributes (role="dialog", aria-modal, aria-label) on interactive components such as modals and cart drawers
• Support keyboard-only navigation for all interactive elements
• Provide visible focus indicators for keyboard and switch-device users
• Use a responsive layout that adapts to different screen sizes and zoom levels up to 400%
• Avoid using color as the sole means of conveying information
• Ensure links have descriptive text (avoiding "click here" or "read more" in isolation)

Technical Specifications

Accessibility of petalresearch.com relies on the following technologies working together:

• HTML5
• CSS3
• JavaScript (jQuery)
• WAI-ARIA 1.1
• WordPress + WooCommerce

These technologies are relied upon for conformance with the accessibility standards used.

Supported assistive technologies: Our website is designed to be compatible with the following assistive technologies and browser combinations:

Known Limitations

Despite our best efforts, there may be some areas that do not yet fully meet WCAG 2.1 AA. The following known limitations exist and we are actively working to resolve them:

If you encounter an issue not listed here, please contact us using the information below.

Feedback & Contact

We welcome your feedback on the accessibility of petalresearch.com. If you experience any barriers or have suggestions for improvement, please let us know.

When contacting us, please describe the nature of the accessibility barrier you encountered, the assistive technology or browser you were using, and the specific page or feature affected. This helps us respond more effectively.

Formal Complaint Process

If you are not satisfied with our response to your accessibility concern, you have the right to contact the following bodies:

We strongly encourage you to contact us directly first so we have the opportunity to resolve any issue promptly.